Privacy policy

Privacy Policy (GDPR)

This policy describes how LABINDEQ S.A. collects, processes, and protects users' personal data.

1. Data Controller

LABINDEQ S.A.
151 Kleisthenous Street, Gerakas, Pallini, 15344
Email: info@befilter.com

2. Data We Collect

Full name
Shipping & billing address
Phone number, email
Payment details (via secure payment providers)
IP address and cookies (Google Analytics)
Preferences and purchase history
Data submitted through contact/registration forms

3. Purposes of Processing

To process orders, provide customer support, send newsletters, analyze website traffic, and comply with legal obligations.

4. Legal Basis

Contract performance
User consent
Legitimate interest
Legal obligation

5. Recipients

Courier companies, payment providers, accounting/ERP systems, Google LLC (Analytics). All partners are bound by confidentiality agreements.

6. Data Retention

Data is retained for as long as required by law (at least 5 years for transaction records).

7. User Rights

Right of access, rectification, erasure, restriction, data portability, objection, and withdrawal of consent.
Requests can be sent to: info@befilter.com

8. Cookies

Cookies are used to improve user experience and for statistical purposes. Users may disable them through their browser settings.

9. Data Security

Security measures include SSL encryption, restricted access, and regular backups.

10. Modifications

The Company reserves the right to make changes by publishing an updated version.

11. Contact

Email: info@befilter.com
Address: 151 Kleisthenous Street, Gerakas, Pallini, 15344